common questions
What is the difference between Miniware and similar products on the market?
Miniware is a complete children's set that grows with your child's development. The unique modern design and smart accessories are long-lasting and environmentally friendly – a win for both the family and the environment! We have added many features to Miniware to make it easy for babies and children to learn to eat independently. Miniware is also durable, can withstand enthusiastic eaters and is suitable for indoor and outdoor use. The sturdy suction cup helps children safely learn to feed themselves, reduces spillage and is removable when they're ready to take the next step. All our products are either made from 100% plant-based materials or food-grade silicone and are both microwave and dishwasher safe.
What is Miniware made of?
We use non-toxic, plant-based and all-natural materials to create our Miniware. Materials include: 100% food-grade silicone/ heat-pressed bamboo fiber/ 100% plant-based PLA/ natural Mao Bamboo/ 304 stainless steel.
Our suppliers meet both FDA (US Federal Department of Agriculture) and LFGB (German Food Contact Test) standards. All finished products are tested to ensure that the production process does not contain heavy metals or chemical additives.
What is plant-based PLA?
PLA (polylactic acid) is a plant-based plastic substitute that is very durable yet environmentally friendly. The PLA used to create Miniware comes from root vegetables, a low-impact, renewable resource. No chemicals are used in the production of our PLA, making them 100% plant-based, food safe and non-toxic even when they break down during recycling.
How environmentally friendly is Miniware?
First, we use renewable, fast-growing and low-impact plants such as root vegetables as our main materials, along with other natural, non-toxic resources such as silicone and stainless steel. Most significantly, Miniware products consist of a single material, not a mixture, allowing for simplified recycling.
Our production process does not add chemicals or heavy metals, allowing our products to degrade naturally and safely without contamination. Safe, non-toxic products create a microwave- and dishwasher-safe surface for healthy parents and children and do not risk releasing toxins mixed with food.
We put healthy families and a healthy environment first!
How do I clean my Miniware?
Miniware can be cleaned in the dishwasher. For our plant-based PLA tableware, we recommend a medium temperature dishwasher program and avoid using the heated drying function/steam if your dishwasher has one to extend the life of the product. Also be alert to rapid temperature differences such as directly filling with cold after the product comes out hot from the dishwasher. 100% plant-based products are more sensitive than plastic, but unlike plastic, they do not contain glue or chemicals that can otherwise be released during heating or food storage. We recommend drying after washing and then letting the product air dry. When washing by hand, a normal soft sponge is preferable as the product surface can be scratched by a coarse dish brush. Steel wool is not recommended. Clean before first use.
Is Miniware microwave safe?
Our food grade silicone products are perfect for use in the microwave.
For our plant-based PLA tableware, microwave according to these instructions: make sure to fill the cup/bowl at least 3/4 full or more, set to medium heat or lower, and heat for no more than one minute. Use at higher temperatures and/or longer than one minute may cause permanent damage to your Miniware. 100% plant-based products are more sensitive than plastic, but unlike plastic, they do not contain glue or chemicals that can otherwise be released during heating or food storage. We recommend that you heat food in the microwave in another container before using Miniware to feed small children, this helps ensure that the food cools down and avoids burning your child's mouth.
Stainless steel products are not suitable for use in the microwave oven.
What types of surfaces do Miniware's suction feet attach to?
Miniware's suction base works on lacquered wood, laminate, plastic, marble, glass or any smooth surface that allows a strong sealing relationship between the silicone suction cup and table, tray or kitchen island. For best suction results, rinse the suction foot before first use and clean the table surface. Note: The suction foot serves as a safety measure to reduce messes and spills during the self-feeding learning process. Curious children can try to loosen the seal. Let them explore the base and they will eventually tire and start focusing on the food.
Can Miniware's children's tableware be used with regular cutlery? Do they get scratched easily?
Our plant-based PLA tableware can be used as a normal tableware, so metal cutlery can be used. However, PLA does not have a unique anti-scratch function, so it is possible that small scratches will occur during use just like ordinary plastic. Unlike plastic tableware, PLA is a natural raw material with zero plastic components. Scratches in regular plastic tableware + heating of food produce toxic substances such as melamine, our plant-based, non-toxic children's tableware does not.
What are Miniware's "easy-to-scoop" features?
Miniware is designed with a 90° angle feature that provides a surface that makes scooping much easier for beginners! This subtle feature is great for helping self-feeders develop adult feeding techniques. Your child will be able to transition easily to adult dishes when the time is right.
We suggest introducing new self-feeders with Miniware's Sili Mini Go Max . The soft surface of the plate works well with a 90° angle so your baby can start practicing scooping with soft puree while using the long spoon head for feeding and switching to the shorter but wider spoon head for easy self-feeding.
Why are Miniware's plates bigger than other children's tableware?
The extra space offered by Miniware gives new self-feeders plenty of room to maneuver with small fingers or cutlery. The unique 'easy-to-scoop' design on both bowls and plates helps young children master the dexterity required to develop their eating skills. Small bowls create more mess and children quickly outgrow them. Miniware is suitably sized for all ages from babies to adults. Perfect for the whole family!
Are the colors natural?
The color of PLA is mixed with tested natural food color. The paint will not stain the food and will not release any substances in contact with food. Due to the relationship between natural materials, our plant-based porcelain comes with slight color differences if you have purchased similar sets of our PLA tableware. Under the lighting of a fluorescent tube, e.g. then you will find that the dishes have a slight color difference, or the color of the PLA tableware will change over time. If you encounter these situations, don't worry, these are all natural phenomena that occur with natural materials.
Orders
Delivery
- All orders are processed within 1-2 working days after cleared payment, excluding holidays.
- Orders to Sweden are delivered after processing usually within 1-3 days.
- Products are shipped from our warehouse in Vaggeryd, Sweden.
- Orders are shipped to the address provided. We are not responsible for products delivered to incorrect delivery addresses.
- We do not ship to PO boxes.
- Shipping cost within Nordic countries: SEK 39, free shipping for purchases over SEK 349.
- Shipping cost to other European countries: SEK 99, free shipping for purchases over SEK 900.
Return
We have a 30 day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition as you received it, unused and with tags still attached and in its original packaging. You also need the receipt or proof of purchase. To start a return, you can contact us at contact@miniware.com . If your return is approved, we will send you a return label and instructions on how and where to return your package. Items sent back to us without first requesting a return will not be accepted.
- We offer refunds for unused products returned within 30 days of purchase.
- We do not accept returned items that have been used.
- If you have received incorrect goods, please contact contact@miniware.com within 7 days of the delivery date.
- Please allow up to 10 days for the refund process.
- Gift cards are non-refundable and are not eligible for return or refund.
- All sale, clearance and special promotion items are final sale and cannot be returned.
Complaint
Be aware that Miniware, like other naturally made, non-plastic products, are durable but may crack if dropped/hit on a hard floor or misused in a dishwasher or microwave.
- We will replace an item if it was damaged or had an obvious fault on arrival.
- We will replace an item that had a hidden fault that occurred after use up to 90 days.
- Please allow up to 10 days for the refund process.
What payment solutions do you offer?
Secure payment with Mastercard, Visa or Klarna.
Does Miniware have its own physical store?
Not yet.. But stay tuned! Because in early autumn we will open our first store on Rörstrandsgatan in Stockholm! ♥
During April 2023 - January 2024 we are at Le Magasin's pop-up at Nordiska Kompaniet in Stockholm, you will find us on the lower level (opposite Bookbinders Design).
Is Miniware available at retailers and physical stores?
We absolutely do! You can see our dealers here. Are you a reseller? Feel free to contact us at contact@miniware.com if you want to help make available our organic children's tableware with smart functions - good for the children & the environment!
During April 2023 - January 2024 we are at Le Magasin's pop-up at Nordiska Kompaniet in Stockholm, you will find us on the lower level (opposite Bookbinders Design).
In early autumn 2024, we will open our first store on Rörstrandsgatan in Stockholm! Keep an eye on our social media and subscribe to receive the invitation! ♥
Is Miniware available outside of Europe?
Miniware was founded in the USA, and has since been established in Asia and Europe. Read more about us here.
- www.miniware.com for orders within the US.
- www.miniware.com.tw for orders in Asia.